This is a collective and class action on behalf of customer service representatives for unpaid boot up/log in and boot down/log off time at Alorica call centers.

Alorica Call Center Workers

Because employees were required to boot up/log in and log off/boot down their computer without pay, Plaintiff was not paid all wages due under federal and Nevada wage and hour laws.

Plaintiff also alleges bonuses and other non-discretionary payments were not included in the regular rate of pay for purposes of calculation of overtime payments due. Because employees weren’t paid for their boot up/log in and log off/boot down time they were also not paid overtime premium compensation of 1 ½ times their regular rate of pay for hours worked over 8 in a workday or over 40 hours in a workweek.


Settled

The Parties entered into a voluntary and confidential settlement agreement in August 2018 and the case has closed.

Complaint (Alorica)

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